Think about the place of voice messages as part of a conversation please: how would you feel if you were trying to have a conversation with somebody when they put their fingers in their ears and walked away? I was listening to BBC Radio 4 this morning (I interact with Radio 4 via various channels) as they […]
Voice messages: do you communicate or stick your fingers in your ears?
December 24, 2014 by jwood
Filed Under: Latest Updates Tagged With: Coca Cola, communication, customer service, effective communication, listening, voicemail