Great leaders, managers, and considerate people thank and help intuitively, consistently and unprompted. They value those around them. It’s a basic human kindness to deal with people around you in such a personal manner. It personalises what can become, in time and with familiarity, either in our busy and pressured work or personal lives, a […]
The skills behind effective sales, influencing and leadership
May 17, 2012 by
In our last blog we examined how in many sales processes the focus is on the seller rather than upon the purchaser, and how the latter make buying decisions. Now we thought we’d turn the attention to how a salesperson (or anyone seeking to influence) ought to behave to ensure they put their customer at […]
What is Leadership and what is Management?
February 29, 2012 by
At Motivated And Competent we often work on management and leadership development programmes with organisations that want to develop their people and improve performance. So we thought we’d share a few key points that illustrate the similarities and crossover between the two as well as differentiating the two. Similarities between the two are often […]